LANGAT, D. K.; KIBOS, K. Mobile Banking Service Quality, Customer Perceived Value and Customer Retention in the Kenyan Banking Industry. Journal of Social Sciences, Business and Technology (JSSBT), [S. l.], v. 2, n. 2, p. 44–54, 2021. Disponível em: https://journals.cuk.ac.ke/index.php/JSSBT/article/view/70. Acesso em: 20 apr. 2024.