LANGAT, D. K.; BONUKE, R.; KIBET, Y. Mobile Banking Service Quality, Customer Perceived Value and Customer Retention in the Kenyan Banking Industry. Journal of Social Sciences, Business and Technology (JSSBT), [S. l.], v. 2, n. 1, p. 66–74, 2021. Disponível em: https://journals.cuk.ac.ke/index.php/JSSBT/article/view/55. Acesso em: 19 apr. 2024.